Content Marketing · Product Marketing · Communications

I find the story. Then I turn it into pipeline.

I'm a full-funnel marketer with 10+ years spanning content marketing, product marketing, and communications. I've built content and PMM functions from the ground up at startups, run multi-channel campaigns at scale, and connected my work to pipeline and revenue.

I started in PR and journalism, which means I still think like a reporter first. A deep understanding of psychology and culture is what lets me see past what buyers say to what's actually driving a decision. B2B buyers are weighing risk and trust as much as features, they're asking whether this vendor will actually hold up, and they're rarely deciding alone.

My job is to spot what's actually driving that calculus across the buying committee, then build the story and the proof that moves it.

Experience

Where the stories got built.

2024 - Present

ContactMonkey

B2B Internal Email SaaS
Sr. Content Marketing Manager / Product Marketing Manager

Own full-funnel marketing from awareness to retention - product launches, organic, lifecycle, and content - tied directly to pipeline. Run the end-to-end email program for prospects and customers, lead AI-enabled content ops, and built the GTM launch infrastructure (workback, RACI, cross-functional comms) from scratch.

Channels: contactmonkey.com (web + blog), gated lead magnets, webinars, lifecycle email, pricing & demo pages, partner co-marketing, LinkedIn, sales enablement.

$95K
Pipeline from a single lead magnet
40%
Website conversion rate via organic
+115%
ARR won increase, Q2 vs Q1, from dedicated competitive campaign
+202%
Over goal on AI feature launch (97% user adoption)
13–17%
Email open rates, CTR up to 11%
−50%
Content production time via AI workflows
2023 - 2024

Intuit TurboTax

B2C & B2B2C Consumer FinTech
Content Manager

Led content strategy and scaled production in a highly regulated enterprise environment, partnering with product, legal, web, lifecycle, and partnerships to drive organic acquisition and conversion for Canadian filers. Stood up editorial governance and quality standards across the SEO content channel.

Channels: turbotax.intuit.ca/tips (EN + FR), lifecycle email, in-product help, partner placements, social.

$1.2M+
Attributable revenue
+35%
Organic traffic growth
3.5%+
Conversion rate
100%
Agency partner satisfaction across SEO, editorial, video
2021 - 2023

Kii Health / MindBeacon / CloudMD

B2B & B2C HealthTech SaaS
Content & Community Manager (Bilingual)

First content hire - built the content function and early product marketing foundations during rapid scaling and post-acquisition integration. Drove B2B, B2C and B2B2C communications through program-led, multi-channel campaigns: events, webinars, co-marketing, newsletters, customer stories, and thought leadership. Developed service positioning and product messaging that lifted MQLs.

Channels: mindbeacon.com, kiihealth.com, benefits-partner microsites, webinars & field events, employer toolkits, press wires, LinkedIn.

+250%
Subscriber growth
~60%
MQL lift via repositioning
$150K
Annual savings from unified content ops
2018 - 2021

The Travel Corporation

Global Travel - Trafalgar, Contiki, Insight Vacations, Luxury Gold, Uniworld
Global Content & PR Specialist

Led consumer, corporate and trade media relations across a portfolio of global travel brands - earned-media programs that drove awareness and demand at the top of funnel. Briefed executive spokespeople, ran brand launch events, and built relationships with travel media and influencers worldwide.

Channels: Earned coverage in: Forbes, Travel Pulse, Travel Weekly, national dailies; press releases via Cision; trade media globally.

M+
Global impressions annually
5
Brands managed in-portfolio
2017 - 2018

DDB PR

Agency - Moët Hennessy, Dairy Farmers of Canada
PR Consultant

Ran media and influencer campaigns across Canada with a strategic focus on Ontario and Quebec to drive brand awareness and trial. Built messaging frameworks aligned to brand guidelines, and mentored junior account staff.

Channels: Placements across Canadian lifestyle, food & beverage, and luxury press in EN and FR.

2015 - 2017

Citizen Relations

Agency - Alcatel, Koodo, Tourism Australia, Emirates, IKEA, Dyson, PepsiCo, Kumon, SickKids, Habitat for Humanity
Senior Account Executive

Designed and executed integrated PR campaigns across tech, telco, tourism, CPG, kids' brands and non-profits - earned media, influencer programs and experiential launches engineered to drive awareness and demand at scale.

Channels: National & industry-specific publications; broadcast; influencer programs; experiential launches.

Programs & Content

The work behind the pipeline.

Communications programs, product launches, lead magnets, and lifecycle content across B2B SaaS, FinTech, HealthTech, and travel.

B2B SaaS · ContactMonkey (Live)

Articles & Thought Leadership

B2B SaaS · ContactMonkey

Customer Stories / Case Studies

B2B SaaS · ContactMonkey

Feature Launches, Integrations & Competitive Pages

B2C Personal Finance · TurboTax (Live)

Articles

B2B & B2C Health · MindBeacon (Live)

Articles

Social & Distribution

Building demand in the feed.

Platform review
View post on LinkedIn
Customer story
View post on LinkedIn
Coming soon promo
View post on LinkedIn
Product launch
View post on LinkedIn
Brand marketing play
View post on LinkedIn
Feature release
View post on LinkedIn
Brand marketing play
View post on LinkedIn
Brand marketing play
View post on LinkedIn
Brand marketing play
View post on LinkedIn
Webinars & Live

Programs that fill the funnel.

Live and on-air programming engineered for lead generation and customer education - scripted, hosted, and produced end-to-end alongside subject-matter experts.

01
Sneak Peek: Inside ContactMonkey's Product Roadmap with our CPO
On-demand session with live demos of features in flight, customer stories, and Q&A with Ryan Duguid on the product roadmap.
Watch
02
Ask Us Anything: AI In Internal Comms
On-demand AMA on how AI is changing internal comms - hosted alongside the Sr. Product Manager behind ContactMonkey's AI features.
Watch
03
Powering Alignment Through Omni-Channel Creation in the Hybrid Workplace
On-demand session with ContactMonkey and Appspace on designing content once and adapting it across email and digital channels to drive alignment at scale.
Watch
04
Managing Wildfire Eco-Anxiety
Monthly live mental-health event - scripted and hosted alongside a clinician.
Watch
05
Mental Health Week
Pre-scripted live event programming, developed and delivered.
Watch
06
Shared Experiences: Relationships in a Pandemic
Podcast/event series - interviewed community members.
Watch
07
Pandemic Review: Your Relationship With Alcohol
Sensitive interview-led format.
Watch
News Releases

Written and distributed.

Media Placements

Earned coverage.

Toolkit

Skills & tools.

CommunicationsFull-Funnel StrategyProduct & GTM MarketingLifecycle & CRMEmail MarketingWebinars & EventsPartner & Co-MarketingLead Magnets & NurtureConversion Rate OptimizationA/B Testing & ExperimentationMarketing Analytics & ReportingSEOOrganic GrowthAI-Enabled Content ProductionAI Search & DiscoveryBrand Voice & StorytellingProduct Messaging & PositioningSales EnablementMedia RelationsFrench (Bilingual EN/FR)HubSpotSalesforceWordPressAhrefsSEMrushAsanaNotionMailchimpSalesloftCanvaAdobe Suite
Education

Schooling.

Joint Master's, International Communications
Hanze University of Applied Sciences (NL) & IULM University (IT) · 2012–2014
B.Soc.Sc. (Honours), Political Science & Global Studies
University of Ottawa · 2008–2012

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